VIC.HK Limited
Introduction
VIC.HK Limited was established in 1982. Since then, our critical mission is to provide quality services to our valued customers. In the early days of our business, we mainly focused on distributing computer peripherals and Chinese input systems. As the market continues to evolve, we have directed our focus to offer innovative solutions for RFID and Wireless Products.
Integrate Automation: Develop and implement automated solutions that streamline processes and improve efficiency for our clients.
Enhance User Experience: Create user-friendly products that simplify complex tasks, making technology accessible to all.
Support Growth: Provide tools that enable businesses to scale operations and adapt to changing market demands.
Deliver Quality: Ensure all our products meet high standards of reliability and performance.
Our commitment to automation and innovation drives us to continuously improve and meet the evolving needs of our customers.
Mission
Provide innovative technologies to improve our customer’s productivity.
Products
We carry are mainly developed in China, Taiwan, Japan and the United States. Many of our products can be seen at computer exhibitions such as the International Computer and Software Exhibition in Hong Kong, magazines or newspapers. We place a deep emphasis on providing a good experience to our customers, which is why we are a unique agent for many manufacturer’s products. We are the sole agent or distributor for the following products since the stated year:
First Distributors in Hong Kong
- 2024: "UCOM" RFID Stocktaking App
- 2023: "UCOM" ESL Solution
- 2022: "Sunmi" Mobile Terminal
- 2021: "Wama" Security Monitoring System
- 2020: "UCOM" eScale App
- 2019: "Sunmi" POS Products
- 2018: "UCOM" RFID Label & RFID Tags
- 2017: "UCOM" RFID Alert App
- 2017: "UCOM" RFID Read & Encoding App
- 2016: "UCOM" RFID Print App
- 2015: "UCOM" RFID Handheld Scanner
- 2013: "UCOM"Android Mobile POS App
- 2012: "Zebra" Mobile Terminal
- 2011: "Crestron" Control System
- 2007: "CiperLab" WiFi Access Control Terminal *
- 2007: "UCOM" USB RFID Reader *
- 2007: "CiperLab" 9400 WinCE Hand Held Terminal
- 2006: "UCOM" Mobile POS
- 2006: "Actatek" Fingerprint Access System
- 2006: "Champ" CompactFlash, SDIO Barcode Scanner
- 2005: "Pretec" CompactFlash, SDIO Barcode Scanner
- 2004: "Gauss" High Security Fingerprint System
- 2003: "Citizen" Portable Thermal Printer
- 2003: "BitaTek" Laser Pocket PC
- 2003: Actuary Online POS Management System
- 2002: "UCOM" Smart Card Writer
- 2001: "TELEeye" Internet Remote Monitoring System
- 2001: "TELEeye" Internet Remote Monitoring System
- 1999: "Aixom" Industrial Control Card
- Industrial Automation Control System
- 1998: "KC" Attendance & Payroll
- 1997: "Promag" Proximity System
- 1997: "Godex " Barcode Printer
- 1996: "HHP" Barcode Verifierm, Barcode Scanner and 2D Barcode
- 1995: "Metrologic" Barcode Scanner
- 1995: "CipherLab "Barcode Automation System
-Door Access, Time Record Input Device
- 1994: "Sun Wu Kong Hand Writing "
- 1994: "Strawberry" Education System
- 1993: "Welch Allyn, HHP" Barcode Verifier and Barcode Scanner
- 1990: "JSS" / "ACTUARY" Accounting & Retailing System
- Accounting Software
- 1989: "STAR" POS Receipt Printer, Key Board, Drawer & Display
- 1989: "Label Matrix" Barcode Printing Software
- Professional Printing
- 1988: "PC-LAB, Advantech" Industrial Control Card
- Industrial Automation Control System
- 1988: "PC-LAB, Advantech" Industrial Control Card
- Industrial Automation Control System
- 1986: "Kuo Chiau" Chinese Software
- Chinese Word Processing, Spreadsheet *
- 1985: "Ucom" PC System
- Programmable Keyboard, Cash Drawer & POS Display
- 1982: "Ucom" PC Peripherals
- Label, Peripheral, Cables
Target Markets
In Hong Kong, we serve mainly as wholesalers and distributors to Asian countries as well as other overseas markets. As a result of our proven track record, we receive continued support from our customers in government departments, banks, universities, colleges, secondary schools and various public and private corporations. To better serve our customers, we have partnered with our manufacturers to design and customize automation.
Strategic Plan
In order to get ahead of our competitors in this competitive environment, we have developed a comprehensive and flexible business plan. This plan includes:
- Customer-Centric Approach: We prioritize customer feedback in our product development and service enhancement processes to ensure we meet their evolving needs.
- Technological Integration: We invest in the latest technologies to streamline our operations and improve efficiency, including e-commerce platforms for easy order placement.
- Market Expansion: We aim to penetrate new markets in Asia and beyond, leveraging our strong relationships with manufacturers and distributors.
- Sustainability Initiatives: We are committed to environmentally sustainable practices in our operations and product offerings, including the development of energy-efficient technologies.
- Continuous Training: We invest in the professional development of our staff to keep them abreast of industry trends and ensure top-notch customer service.
Since 1998, we have maintained a homepage developed for customers, potential clients, and other stakeholders to serve as an interactive tool for placing eOrders and obtaining in-depth information.
Organization Structure
VIC is divided into four departments - Research & Development, Marketing & Sales, Resources, Technical Support, and Administration. While each department performs their own duties, they work together to achieve the same goal.
Marketing & Sales promotes new products and attracts potential customers. They are also responsible for conveying our message to the media through trade shows and other channels of communication.
Resources consists of four sections including the Accounts, Purchasing, Performance as well as Store and Assembly Unit.
Technical Support consists of specialists with technical knowledge and customer service skills so that they are able to provide support to our customers when required. The success of this department is critical to the company, as we strive to provide the best experience not only to new customers, but to our existing ones as well.
Research & Development is responsible for exploring new products and improving the features and design of existing products. Testing and evaluation is conducted in order to ensure that new products will be accepted and utilized by users.
Our major commitment is to continue improving our products to serve the ever changing needs of our customers